Tympanic Media Studio Policies

1. Session Scheduling & Access

All sessions are by appointment only. Anyone arriving outside of scheduled times will be considered trespassing and asked to leave.
Sessions bookings are a minimum of 2 Hours.
Clients must notify Tympanic at the time of booking who will be in attendance for the session. Guests are welcome, but require prior approval.

A 50% deposit is required to secure all bookings.
Deposits are refundable only if:
- Cancellation occurs more than 5 business days before the session, and
- No rentals or additional crew have been booked on the client’s behalf.
If rentals or personnel have been hired, the deposit is forfeit regardless of cancellation timing.
Cancellations within 48 hours of the scheduled start time will be billed in full.
Travel-based sessions require a non-refundable deposit—no exceptions.

Full payment is due at time of services rendered.
- For larger projects, milestone-based billing will be negotiated in advance.
No new work will be performed while a client has outstanding invoices.
For remote work, full payment is due before project files will be delivered.

Please arrive on time. Billing for the session begins at the time secured in the booking.
No smoking is allowed in the studio. Drinks and snacks must be kept away from gear.
Any damage to equipment caused by negligence will be the responsibility of the client.

All mixes remain the intellectual property of the mix engineer.
Mixes are subject to 4% BMI on publishing, and final masters carry 1% BMI to Tympanic Media, both in addition to the standard hourly rate.
Upon request, raw multitrack files (with no processing, plugins, or automation) can be prepared and delivered.
- Time spent preparing and exporting sessions is billed at the studio’s mixing rate.

Tympanic Media does not archive client materials.
Clients are responsible for supplying their own external hard drive if they wish to retain project files.
Time spent preparing files and transferring to a provided drive (or digital delivery) is billed at the video post-production rate.
Once the project is delivered, Tympanic is not liable for storing work files, future retrieval, backup, or data loss.

Tympanic (and every other studio) relies on equipment and software made by 3rd parties to preform its work.
- We strive to incorporate redundant systems for all critical captures.
- To that end, Tympanic cannot be responsible for data loss due to the malfunction of such equipment or software.

Tympanic is available by phone during standard business hours: 9:00 AM to 5:00 PM.
Outside of those hours, please email unless it’s a true emergency—and let’s be honest, in the world of recorded music, very little constitutes an actual emergency.